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Reset a Forgotten Password

Reset a Forgotten Password  By: Michael Kuzniar

Here's how you reset your password if you forgot what it was.

  1. On the end-user website, click Sign In on the MyStart Bar. The sign-in window displays.
  2. Click Forgot My Password. A new window displays.
  3. Enter your User Name.
  4. Click Submit. You will receive an email with a link you use to reset your password.

Note:  If you do not have an email address associated with your account, if you also forgot your user name or if you are using an authentication service such as Lightweight Directory Authentication Protocol (LDAP), contact your Site Administrator for assistance.