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Send a Phone Call E-Alert

Send a Phone Call E-Alert By: Sara Goss

Here’s how you send a phone call E‑Alert.

  1. In Site Manager, navigate to the Site workspace from which you wish to send your Broadcast E‑Alert.
  2. Navigate to the Tools tab and select Broadcast E‑Alerts.
  3. Select the E‑Alert you wish to send.
  4. Navigate to the Delivery tab.
  5. Click Select Recipients to choose the users who will receive this E‑Alert.
  6. In the Recipients window you can add existing users or groups on the Registered Users tab.
  7. To add a Group, click Assign Group. To search for a Group you can enter the name of the Group in the Search field and click Search, or you can Filter Groups by using the Please choose a category... drop-down list. Click Select to the right of the Groups you wish to add. When finished, click Add.
  8. To search for a User, click Assign User and enter all or part of the user’s first, last or username in the Search field. Click Search and any matching names will display. Click Select to the right of the Users you wish to add. When finished, click Add.
  9. You have the option to send this E‑Alert using a Contact List. Contact Lists are sets of targeted message recipients. For example, you might create a master list of parents and guardians of the students attending your district high school. On the Contact List tab, select the Contact Lists you wish to use for this E‑Alert from the drop-down, then click Add.
  10. To send this E‑Alert to users who are not registered users, add their phone numbers on the Additional Users tab. Enter the phone number you wish to add in the Phone Number field and click Add. When finished, click I’m Done. You will be returned to the Delivery tab.
  11. Select the Priority for your Broadcast E‑Alert.You can choose from High, Normal or Low priority. The priority of your E‑Alert will determine how quickly it is sent.
  12. There are two different options you can use to send your E‑Alert.
  13. To send your E‑Alert immediately, select Send immediately under Schedule. Then click Send Now to send your Broadcast E‑Alert. You will be returned to the Alerts List View and the status of your E‑Alert will be marked as Processing. When your E‑Alert has been sent,the status will be marked as Complete.
  14. To schedule your E‑Alert to be sent, select Schedule to be sent later. Choose the date and time you wish to send your Broadcast E‑Alert, and then click Send Later. You will be returned to the Alerts List View and the status of your E‑Alert will be marked as Scheduled.